Safety is Our Priority: Ensuring Your Safe Journey with Deepam Taxi
At Deepam Taxi, your security and comfort are paramount. We are dedicated to providing the fastest, safest, and most reliable travel experience. Our commitment to your well-being is reflected in our robust safety measures, trained personnel, and technology-backed services.
Deepam Taxi’s Commitment to Your Safety
We implement a multi-layered approach to ensure every ride is secure for all passengers.
Safety Feature | Description | Related Image Idea |
Trained & Verified Drivers | Our professional chauffeurs are carefully selected, verified, and undergo regular training to follow traffic rules and maintain good conduct. We adhere to a strict management flow for regulating our drivers. | Image Placeholder: A smiling Deepam Taxi driver’s profile photo or a badge/emblem symbolizing driver verification. |
Live GPS Tracking & 24/7 Assistance | Every cab is equipped with live tracking, allowing us to monitor your journey in real-time. Our dedicated customer support team is available 24 hours a day, 7 days a week for roadside assistance and emergency help. | Image Placeholder: A smartphone screen showing a real-time cab tracking map, with a small icon for a 24/7 helpline. |
Secure Booking & Communication | All booking details and pricing are secured and confirmed via SMS or through the app. We prioritize transparency by sending every update and detail via text and email. | Image Placeholder: A passenger confirming a booking on a mobile app, or a secure padlock icon. |
Strict Vehicle Maintenance | We ensure our wide range of vehicles (Hatchbacks, Sedans, SUVs, etc.) are well-maintained, clean, and in excellent running condition to prevent breakdowns and ensure a smooth ride. | Image Placeholder: A clean, modern Deepam Taxi being inspected or a well-maintained car interior. |
Immediate Action on Complaints | In the event of any irregularity, mishap, or misbehavior by a driver, we take immediate and strict action, including restricting such drivers from receiving future bookings. | Image Placeholder: A small icon of a person speaking on a phone or a ‘Report Issue’ button. |
Your Personal Safety Checklist: Travel Smart
While we take every measure to ensure your safety, we also encourage our passengers to follow these simple tips for a more secure and stress-free journey.
Before You Get In
- Verify Your Ride: Before entering the cab, always match the license plate number, vehicle model, and driver’s name/photo with the details provided in your booking confirmation (app/SMS).
Share Your Trip Details: Use the app to share your ride details (driver, vehicle info, and live location) with a trusted friend or family member.
Know the Route: Have a general idea of the route to your destination. You can use a GPS app on your phone to track the cab’s progress and ensure you are heading in the right direction.
During Your Ride
Sit in the Back Seat: For better personal space and safety, it is always advisable to sit in the back seat, especially if you are traveling alone.
Buckle Up: Always wear your seat belt. A working seat belt is vital for your safety in the event of an accident.
Stay Alert: Avoid being completely engrossed in your phone or other distractions. Remain aware of your surroundings and the traffic conditions.
Lock the Doors: Secure the doors immediately after getting into the cab.
Maintain Privacy: Be mindful of conversations and avoid sharing unnecessary personal information, such as your home address, phone number, or future travel plans, with the driver.
In an Emergency
Use Emergency Features: Familiarize yourself with and use any emergency/SOS features built into the taxi booking app.
Trust Your Instincts: If at any point you feel unsafe or uncomfortable, calmly ask the driver to stop at a safe, public, and well-lit location, and exit the vehicle.
COVID-19 Safety Guidelines (If Applicable)
(Note: Depending on the current situation, this section can be included or modified. Deepam Taxi has previously emphasized these points:)
Sanitized Cabs: All Deepam cabs are thoroughly disinfected before and after every trip.
Driver Compliance: Drivers are trained to follow government-issued precautionary guidelines.
Hygiene Protocols: Drivers sanitize common surface areas (handles, seats, armrests) and personnel ensure personal sanitization with hand sanitizers.
Cashless Transactions: Customers are encouraged to use UPI or other cashless methods to minimize physical contact.
Have a Concern? Contact Us 24/7
Your safety is our priority. If you have any questions or need immediate assistance, please do not hesitate to contact our dedicated customer support team.
Helpline Number: 080 4684 4684
Email: support@deepamtaxi.com (or contact@deepamtaxi.com)